Privacy Policy

Last updated: 11 July 2026

1. Introduction

Welcome to JaiHoArcade ("we", "us", "our"). We are committed to protecting the privacy and personal information of everyone who visits our website (jaihoarcade.pro) or uses the JaiHoArcade app and JaiHoArcade APK. This Privacy Policy describes how we collect, use, store, share and safeguard your information, and outlines the rights and choices available to you.

By accessing or using JaiHoArcade, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of it, please discontinue use of our platform. This policy should be read together with our Terms & Conditions.

2. Information We Collect

We collect information in several ways to provide and improve our services. The categories of data we may collect include:

Information you provide directly

• Account details — such as your name, mobile number, email address and date of birth (to verify you are 18 or older).
• Verification information — documents or details required to confirm your identity and comply with applicable regulations.
• Communications — messages you send us via our contact form, email or Telegram, including any information you choose to share.

Information collected automatically

• Device & technical data — such as your IP address, device type, operating system, browser type and app version.
• Usage data — pages visited, games viewed, time spent, and general interaction patterns that help us improve the platform.
• Cookies & similar technologies — small files stored on your device, as described in Section 6.

3. How We Use Your Data

We use the information we collect for legitimate business purposes, including to:

• Create, manage and secure your account.
• Verify your age and identity to ensure only eligible adults (18+) use the platform.
• Provide, personalise and improve our games and services.
• Process transactions and administer bonuses and promotions.
• Respond to your enquiries and provide customer support.
• Detect, prevent and address fraud, abuse or security issues.
• Comply with legal obligations and enforce our Terms & Conditions.
• Send you important service updates and, where permitted, promotional communications.

4. Legal Basis for Processing

We only process your personal data where we have a valid legal basis to do so. Depending on the situation, this may include your consent, the performance of a contract with you, compliance with a legal obligation, or our legitimate interests in operating a safe and effective platform. Where we rely on consent, you may withdraw it at any time.

5. Sharing Your Data

We do not sell your personal information. We may share your data only in limited, necessary circumstances, including with:

• Service providers who help us operate the platform (for example, payment processors, hosting providers and analytics services), under strict confidentiality obligations.
• Game providers whose titles you access, to the extent needed to deliver the game.
• Legal and regulatory authorities where required by law, court order, or to protect our rights, users or the public.
• Business transfers — in the event of a merger, acquisition or reorganisation, your data may be transferred as part of that transaction.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to remember your preferences, keep you signed in, understand how the platform is used, and improve your experience. You can control or delete cookies through your browser settings, though some features may not function correctly if cookies are disabled.

7. Data Security

We take the security of your information seriously and implement appropriate technical and organisational measures to protect it. These include bank-grade SSL encryption for data in transit, restricted access controls, and continuous monitoring for suspicious activity. However, no method of transmission or storage is completely secure, and while we strive to protect your data, we cannot guarantee absolute security. You also play an important role by keeping your login credentials confidential.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. When your data is no longer required, we securely delete or anonymise it.

9. Your Rights

Subject to applicable law, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you.
• Correction — ask us to correct inaccurate or incomplete information.
• Deletion — request that we delete your data, subject to legal retention requirements.
• Restriction & objection — ask us to limit or stop certain processing.
• Withdraw consent — where processing is based on consent, withdraw it at any time.

To exercise any of these rights, please contact us using the details in Section 13. We may need to verify your identity before responding.

10. Age Restriction

11. Third-Party Links

Our website and platform may contain links to third-party websites, including affiliate links and our Telegram channels. This Privacy Policy does not apply to those external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policy of any third-party site you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please reach out to us:

• Email: support@jaihoarcade.pro
• Telegram Channel: t.me/ravihere0
• Telegram Group: t.me/yn_games
• Contact form: Visit our Contact page